Terms & Conditons

2.1 Order Acceptance

All orders placed through our Site are subject to acceptance and availability. We reserve the right to refuse any order without giving reason.

2.2 Payment Methods

We accept payment via Visa, MasterCard. All payments must be received in full before we dispatch your order.

2.3 Pricing and Currency

All prices displayed on our Site are in AUD and include applicable taxes but exclude delivery charges, which will be added at checkout.

2.4 Price Changes

We reserve the right to change prices for products displayed on our Site at any time before you place an order.

3.1 Delivery Timeframes

Freight delivery times will vary between 5 and 15 working days depending on the destination. These timeframes are estimates only and not guaranteed delivery dates.

3.2 Shipping Costs

Shipping costs are calculated based on the delivery destination and will be displayed at checkout before you complete your purchase.

3.3 International Orders

For international orders, you may be subject to import duties and taxes, which are levied once the package reaches your country. Any additional charges for customs clearance are your responsibility as we have no control over these charges.

3.4 Delivery Issues

We are not responsible for delays in delivery caused by circumstances beyond our control, including but not limited to customs delays, natural disasters, or carrier delays.

4.1 Return Policy

You may return products within 30 days of receipt for a full refund or exchange, provided that:

• The product is in its original condition and packaging
• You have proof of purchase
• The item is not excluded from our returns policy (see section 4.2)

4.2 Non-Returnable Items

The following items cannot be returned:

• Items that have been used or show signs of wear
• Personalized or custom-made items
• Intimate or sanitary items
• Digital products

4.3 Return Process

To initiate a return, please contact our customer service team at . All returns must be sent to our address at PO BOX 989 Mullumbimby NSW 2482 AUSTRALIA. You are responsible for the cost of returning the product unless the item is defective or we made an error. Once we receive the returned item, we will process your refund directly.

4.4 Refund Timeframe

Once we receive and inspect the returned item, we will process your refund within 5 working days. Refunds will be issued to the original payment method.

5.1 Product Descriptions

We strive to ensure all descriptions, images, and specifications of products are accurate. However, we do not guarantee that all descriptions and images are error-free.

5.2 Product Availability

Information regarding product availability is provided on the Site but may change without notice.

6.1 Account Creation

You may be required to create an account to make purchases. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

6.2 Account Information

You must provide accurate, current, and complete information during registration and keep your account information updated.

7.1 Site Content

All content on our Site, including text, graphics, logos, button icons, images, audio clips, and software, is the property of 2FOUR8ONE or its content suppliers and is protected by international copyright laws.

7.2 Trademarks

All trademarks, service marks, and trade names used on the Site are trademarks or registered trademarks of 2FOUR8ONE or its licensors.

8.1 Disclaimer

The Site and all products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

8.2 Limitation

In no event shall 2FOUR8ONE, its directors, officers, employees, or agents be liable for any indirect, special, incidental, consequential, or punitive damages arising out of your access to or use of the Site or products purchased through the Site.

Our Privacy Policy, which is incorporated into these Terms and Conditions by reference, explains how we collect, use, and protect your personal information.

These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales, Australia, without giving effect to any principles of conflicts of law.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

If you have any questions about these Terms and Conditions, please contact us at:

2FOUR8ONE
PO BOX 989 Mullumbimby NSW 2482 AUSTRALIA

Last Updated: March 19, 2025

Our "Change of Mind" policy allows returns within 7 days of purchase for a credit, provided the product is unused and in its original condition. Please note that return shipping costs are the responsibility of the customer.